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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 09/15/2008, 12:36 pm   #1
stfudonny
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Default Can't activate free episode (a.k.a. I got an email I wasn't supposed to!)

I've received an email from Telltale (as have many of you have too I imagine) that ep 2 is free but I am unable to activate it using my telltale account, and I cannot get an activation serial for it.

something wrong on my end? I don't see similar threads over here.
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Old 09/15/2008, 12:44 pm   #2
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I think it was just telling you the episode was available and not free.
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Old 09/15/2008, 12:45 pm   #3
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Edit: Nevermind Scott beat me to it.
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Old 09/15/2008, 12:45 pm   #4
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"Strong Badia the Free" is the title of the game... it's not a free game.

Of course, there is a free demo you can play.
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Old 09/15/2008, 12:53 pm   #5
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this is the email i recieved today.....


Ten-hut, season subscriber! It's time to play.
Strong Badia the Free!

The second episode of Strong Bad's Cool Game for Attractive People, Strong Badia the Free is available now! You already subscribed to the season, so you're all set. All you need to do is click the download button below!

Download Game!
<link removed here>

To unlock the game, you can use either your Telltale username and password, or your serial number (you'll find that here).

---


======================

well unless this is some marketing scam, ive never subscribed to strong bad. ive never even heard of it!


i think you need to have a look at mailotron@telltalegames.com and see if its actually functioning or needs a spanner smacked about it a bit.
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Old 09/15/2008, 01:04 pm   #6
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Boo. There was supposed to be one email for season subscribers and a separate email for people who are signed up for updates from Telltale, but it looks like the emails may have gotten mixed up.

Definitely not a scam! Just human error.
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Old 09/15/2008, 02:06 pm   #7
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awww and here we thought we were special :P
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Old 09/15/2008, 02:13 pm   #8
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Yeah i got that email to. I thought i was special. =)
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Old 09/15/2008, 03:18 pm   #9
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You're all special. Just not that special.

(Also we're sorry for the mix-up. )
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Old 09/15/2008, 04:51 pm   #10
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The email hamsters were lying down on the job...

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Old 09/16/2008, 08:43 am   #11
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Quote:
Originally Posted by Emily View Post
"Strong Badia the Free" is the title of the game... it's not a free game.

Of course, there is a free demo you can play.
And the free demo asks for a serial number on startup, which presumably, one has to pay for, since none is provided with said free demo.
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Old 09/16/2008, 08:49 am   #12
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Click on "No thanks, take me to the demo"
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Old 09/16/2008, 09:12 am   #13
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Quote:
Originally Posted by tabacco View Post
Click on "No thanks, take me to the demo"
That doesn't appear on the startup screen, only a box to enter a serial number and a "submit query" button. Here's a screenshot:
Attached Images
File Type: jpg Telltale.jpg (29.6 KB, 21 views)

Last edited by alpreston; 09/16/2008 at 10:39 am. Reason: add screenshot
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Old 09/16/2008, 11:15 am   #14
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You get that when you either have IE uninstalled or javascript is turned off.
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Last edited by Emily; 09/16/2008 at 11:20 am.
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Old 09/16/2008, 04:41 pm   #15
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Yeah, if you're getting the 'emergency wrapper' (the super ugly bare bones one) it means that either JavaScript is disabled or is being blocked by third party software (usually overzealous antivirus or security software).
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