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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 04/26/2009, 03:10 am   #1
rubberchickenwithapulley
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Default How to cancel an order

Hi

I placed an order a long time ago (Order #600010538656034 | Placed August 17, 2008), and it still says ships soon. I wanna buy alot of other stuff, but before this order has either been cancled or shipped i dare not buy anything....

Can you help me to cancel so I can get started again?

Peter
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Old 04/27/2009, 10:10 am   #2
Emily
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I'm not sure why this order never shipped. Sorry about that!

Let me check with our fulfillment house to find out what happened, and then I'll going to send you a private message with some details about what you should do next.
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