The Walking Dead Law and Order Legacies Jurassic Park Back to the future: The Game Puzzle Agent Sam & Max Tales of Monkey Island Wallace & Gromit's Grand Adventures More Telltale Games
Forgot your password?
No worries, we can help!

The Walking Dead

Go Back   Telltale Games Forums > Telltale Games Support > Game Support - General

Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com

Reply
 
Thread Tools Search this Thread
Old 08/15/2009, 02:33 pm   #1
-Guybrush-
Junior Member
 
-Guybrush-'s Avatar
 
Join Date: Aug 2009
Posts: 5
Unhappy Custom resolutions not allowed !?

I have my PC connected to my TV with DVI -> HDMI cable.
Don't know why but screen gets too big to fit in TV at 1280x720p, so i had to resize HDTV desktop to 1152x676.
Custom modes don't seem to appear listed in the game.
Any clues?

How can i contact telltalegames to explain this?
-Guybrush- is offline   Reply With Quote
Old 08/15/2009, 04:48 pm   #2
Molokov
Dingo in a Maternity Ward
 
Molokov's Avatar
 
Join Date: Apr 2007
Location: Adelaide, Australia
Posts: 1,138
Default

email support@telltalegames.com
Molokov is offline   Reply With Quote
Old 08/15/2009, 08:22 pm   #3
Awesomepantsman
AKA StonkBad!
 
Awesomepantsman's Avatar
 
Join Date: Jun 2008
Location: Australia
Posts: 291
Default

Not sure if this is what you're looking for, but if you select Options>Graphics Settings you can adjust the resolution.
Awesomepantsman is offline   Reply With Quote
Old 08/16/2009, 06:15 am   #4
tomo_cjt
Member
 
Join Date: Oct 2006
Posts: 63
Default

Is overscan turned off on your tv/computer graphics options?
tomo_cjt is offline   Reply With Quote
Old 08/16/2009, 07:34 am   #5
-Guybrush-
Junior Member
 
-Guybrush-'s Avatar
 
Join Date: Aug 2009
Posts: 5
Default

I have nvidia card, xfx 7900gs
I believe you refer to "Change flat panel scaling".

Yes it off, the option selected is "do not scale", but all options are greyed out, i can't change those settings.
-Guybrush- is offline   Reply With Quote
Old 08/16/2009, 09:03 am   #6
hansschmucker
Senior Member
 
hansschmucker's Avatar
 
Join Date: Aug 2007
Posts: 945
Default

I think he meant on your TV. A traditional TV signal has a bunch of noise at the edges, which is why many TVs are configured to stretch the input signal until only the 90% or so that are closest to the center are visible. You'll have to look for this in your TV setup menu.
hansschmucker is offline   Reply With Quote
Old 08/16/2009, 11:00 am   #7
-Guybrush-
Junior Member
 
-Guybrush-'s Avatar
 
Join Date: Aug 2009
Posts: 5
Default

My TV doesn't have that option, i searched the TV menu.
If TV supports 1280x720p, screen should fit properly when having it configured in windows with TV as primary display.
-Guybrush- is offline   Reply With Quote
Old 08/16/2009, 11:25 am   #8
Krodge
Senior Member
 
Join Date: May 2008
Posts: 110
Default

This definitely sounds like a scaling issue. Is the "do not scale" option greyed out as well? If so you might have to change a setting in another tab in your nVidia settings, sadly I haven't had an nVidia card in a while so I don't know what your settings screen looks like or where to find the option. What you want is to set your desktop to 1280x720p and find the slider bar to adjust overscan/underscan (to change the size of display to fit your screen better). If nobody else here can tell you how to adjust that for your card you may have to try going to the nVidia forums.

Just to be sure, are you logged in as an administrator?
Krodge is offline   Reply With Quote
Old 08/16/2009, 01:20 pm   #9
-Guybrush-
Junior Member
 
-Guybrush-'s Avatar
 
Join Date: Aug 2009
Posts: 5
Default

I'm logged in as an administrator.
"Do not scale" is greyed out also. I think driver version affects that behaviour.
There are no overscan/underscan options (what those do anyway?), i have this:

"when using a resolution lower than my display's native resolution:"
- use nvidia scaling
- use nvidia scaling with fixed-aspect ratio
- use my display's built-in scaling
- do not scale

correction: i just realised when using 1280x720 it sets itself to "use my display's built-in scaling" and i can't change that.
with 1152x676 it sets itself "do not scale"

Last edited by -Guybrush-; 08/16/2009 at 01:25 pm. Reason: built-in scaling
-Guybrush- is offline   Reply With Quote
Old 08/16/2009, 01:31 pm   #10
Jake  Telltale Team
Telltale Team
 
Jake's Avatar
 
Join Date: Mar 2005
Location: San Francisco, CA
Posts: 5,841
Default

This was a bug in the first episode of Tales. It only checks for exact 16:9, 4:3 and 5:4 resolutions. There is a workaround posted in the support forums, I believe. Also this shouldnt be an issue in future episode.
Jake is offline   Reply With Quote
Old 08/16/2009, 04:15 pm   #11
-Guybrush-
Junior Member
 
-Guybrush-'s Avatar
 
Join Date: Aug 2009
Posts: 5
Default

Found the application TTres, well it solves the problem of not being able to use custom resolutions.

Overscan/Underscan i think its the same as Nvidia "Resize HDTV Desktop" option.
Like i said, using 1280x720 it gets too big, when i resize it, resolution changes to 1152x676, so i can never play games at 1280x720p, but this is not a game issue, so problem solved.
-Guybrush- is offline   Reply With Quote
Old 08/16/2009, 05:46 pm   #12
eMWu
Junior Member
 
Join Date: Jul 2009
Posts: 3
Default

Link to the TTres tool
http://www.widescreengamingforum.com...esolution_Tool
eMWu is offline   Reply With Quote
Old 08/16/2009, 07:52 pm   #13
Krodge
Senior Member
 
Join Date: May 2008
Posts: 110
Default

You could be right. When the video card overscans it makes the image larger (usually larger than the tv) so you want it to underscan to the right size. At least that was how I fixed that issue in the catalyst center (for ATI cards).

Edit: On rereading your posts I realized that Resize HDTV Desktop option isn't the same one I'm talking about, but at least you got a solution anyway.

Last edited by Krodge; 08/17/2009 at 04:20 pm.
Krodge is offline   Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Season 1 and Screen Resolutions Ridah Sam & Max Series Discussion 27 04/26/2012 04:46 pm
[Wii] Optional addons allowed for Wiiware? hansschmucker Tales of Monkey Island General Discussion 24 08/06/2009 10:05 am
Custom Resolutions? How? SpiralJacobs Tales of Monkey Island General Discussion 5 07/08/2009 01:21 am
S&M in Vista: Resolutions above 1024x768 are gone Vesper Game Support - General 3 05/08/2007 05:36 pm
Widescreen resolutions... Sunfox Sam & Max Series Discussion 6 11/18/2006 09:56 am


All times are GMT -8. The time now is 03:40 pm.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Telltale Games - © 2013 Telltale, Incorporated. All rights reserved.
Home  |   Store  |   Blogs  |   Forums  |   Product Support  |   Corporate Info  |   Press Releases  |   Jobs  |   Terms of Use  |   Privacy Policy