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| Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com |
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07/07/2009, 05:56 pm
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#1 |
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Junior Member
Join Date: Jul 2009
Posts: 1
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Tales of Monkey Island- Terrible Quality!
I bought this today and after such an eagerly anticipated wait I am EXTREMELY disappointed. I'm running it on Vista and the sound quality is crackly and awful, and the screen play is so slow! I can't evn get past the introduction! The sound of LeChucks voice disappears as soon as he starts speaking to the monkey, and the whole sequence is really jumpy and unwatchable.
Is there any way to fix this or get my money back? What a disappointment. |
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07/07/2009, 06:01 pm
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#2 | |
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Senior Member
Join Date: Jan 2007
Location: Cumbria, England
Posts: 232
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Quote:
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07/07/2009, 06:04 pm
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#3 |
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Telltale Team
Join Date: Sep 2007
Location: Sausalito, CA
Posts: 2,331
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Your best bet is to start by turning down the graphics quality and resolution in your game settings. That should drastically improve your performance. If it doesn't, we are always willing to offer refunds. Write in to support@telltalegames.com
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