TMI - Nothing happening

[aSak]

Ok, I finished updating Windows and .NET and IE8 but still - nothing. To be honest, I don't know anything more i can do to fix this problem. Additionally: Sam'n'Max S1 runs fine.

[skicamel]

One thing I think worth noting & I'm curious if others have had a similar experience. I ran into this issue with W&G3 (process creates launcher folder & data in %temp%, task manager shows process getting up to 47-52 MB, then disappears). I had no issues when W&G2 came out, now the same mysterious behavior. That, unfortunately, indicates this was likely a windows update (or some other evil auto-updater: java/adobe,etc) that took place between the release dates of W&G 2 & 3. Ideas?

Side note: After all of the actions everyone has already mentioned taking, in addition to a few others (uninstalled other SecuRom game & killing all traces, java uninstall/reinstall, IE security set to lowest possible settings, running as hidden full Vista administrator account, even cleaning out all traces of jquery 1.2.6, as the launcher is using 1.2.1), I ended up just dual booting into XP to run the game. After the last two nights determined to get this working, I'm calling it quits & dual-booting to run Monkey as well.

Edit: Adding specs:
Time of this report: 7/9/2009, 05:35:35
Machine name: *****
Operating System: Windows Vista™ Ultimate (6.0, Build 6002) Service Pack 2 (6002.lh_sp2rtm.090410-1830)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: EP45-UD3P
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz (4 CPUs), ~2.3GHz
Memory: 8190MB RAM
Page File: 1735MB used, 14806MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode
--------------
Card name: NVIDIA GeForce 9800 GT
Manufacturer: NVIDIA
Chip type: GeForce 9800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0614&SUBSYS_11741462&REV_A2
Display Memory: 4080 MB
Dedicated Memory: 497 MB
Shared Memory: 3582 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver Version: 8.15.0011.8618 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 6/10/2009 06:03:00, 9466880 bytes

[aSak]

Same problem here. More info @ http://www.telltalegames.com/forums/...ad.php?t=10061

[aSak]

Addendum of things that didn't solve the problem either:
- BIOS updated (to latest version)
- Mainboard drivers updated
- turning on JavaScript / Active X and turning it off again
- turning off/on Avast anti virus and firewall


Telltale! Do something!

[aSak]

As I can see, there are many other people around with the same problems. Frankly I have to say, that my imagination of "the day I get ToMI" is a bit different to what I (and many others) experience now.

[Frogacuda]

I had an issue like this that was the result of a double install. Try uninstalling the game and then re-installing.

[brimtastic]

Yep, I've tried all these things (updating drivers, reinstalling, redownloading, clean boot) and no luck. Just downloaded my free episode of Wallace and Gromit (thanks!) and same deal: nothing visible occurs, but a process does start. Some people have been saying that the process disappears after a few seconds, but for me it stays there...

...forever!

Been trying to get this to work all day now, feeling really disappointed

[aSak]

You're not alone with your feelings. I was really looking forward for TMI's release. I even tried to disable every virtual cd drive, any emulation - still nothing, so it seems that it's not suckurom's fault.

But who knows, atm I don't know what else I could try.

[aSak]

Originally Posted by Frogacuda

I had an issue like this that was the result of a double install. Try uninstalling the game and then re-installing.

Tried already without being successful. Even re-downloading before un- and reinstalling didn't change that.

[Will]

Hey guys, I'm looking into possible solutions, but this is a really frustrating thing to track down. This might sound crazy, but have you tried running the game in safe mode?

[aSak]

Hey!

What do you mean with "safe mode"? If you mean "Windows Safe Mode", then yes, it was the last thing that I tried, but it didn't help. If you mean "the game" in safe mode, then enlighten me how to do this. It's quite hard to do anything without even a game window (or launcher or whatever) popping up.

But still, my mood is getting better because of you. "Finally someone who cares."

// if this helps: a list of programs running on my machine. Not that it made a difference if these are running or not, but maybe the problem's hidden somewhere there:
- ASUS SixEngine (because of P5Q motherboard)
- Fritz WLAN driver software
- Logitech G15 drivers
- Razer Copperhead driver software
- Avast anti virus
- Spybot S&D
- Punkbuster services
- Daemon Tools (which I deinstalled, rebooted - no effect - reinstalled DT again)

-

[brimtastic]

Originally Posted by aSak

But still, my mood is getting better because of you. "Finally someone who cares."-

Ditto that.

Yeah I just had a go at putting Windows in Safe Mode, no luck.

I've just noticed that when the process appears it initially seems to be active, using a certain percentage of the CPU, but that quickly drops off to zero in a few seconds. No more CPU activity, but eventually a drop in the memory the process was using happens after a few hours.

Again don't know if this is useful but I don't really have anything else to add.

[Will]

Yeah, I've been mostly dealing with this issue in another thread, but we are definitely looking into why this might be happening. What's really frustrating is that one or two people have gotten it to work by just formatting their hard drive and starting over, so it's not the hardware. But that isn't exactly an ideal solution to ask people to completely erase their computer.

[brimtastic]

Yeah not sure I'd want to do that. I've been keeping myself here as the problems on the other threads seem to be slightly different to what I'm experiencing, but I am actively reading them and trying out any possible solutions.

[aSak]

That is right, formatting is actually not a solution. In fact, I'd be willing to re-setup my system completely, if I knew that everything'd be fine. As long as this is not confirmed, I'd prefer a simpler solution.

[MagooChris]

Originally Posted by Will

Yeah, I've been mostly dealing with this issue in another thread, but we are definitely looking into why this might be happening. What's really frustrating is that one or two people have gotten it to work by just formatting their hard drive and starting over, so it's not the hardware. But that isn't exactly an ideal solution to ask people to completely erase their computer.

Hey Will: Can we merge these threads? its difficult to keep track now...

My Problem is occuring on an ASUS laptop... but you've said hardware isn't the key...

I also have AVAST!... So I wonder if that does anything? or could this be a vista type bug... It's my wifes laptop... I can ask her if she would let me reformat it but it's a drastic solution to one problem... now if only this had been relesed on xbox I wouldn't be having these problems

[Will]

I don't think anyone should go formatting their computers! That's generally a last ditch effort. As for the threads, I'll merge the two.

[tullulah]

i'm having the same problem, running on parallels.

i tried to update the virtual machine, upgraded the amount of ram, but nothing happens.

my computer is a imac 24"

PD: Sorry for my poor english

[Mahaloth]

I am also having the same problem. I have:

Windows XP Pro(fully updated)

4 Gig Memory

2.9 Ghz Processor

I forget how strong the video card is, but it's strong enough I'm positive.

I really want to play this game!

[aSak]

Good morning. Threads merged? That's fine. I hope a solution is on its way. I really NEED to play the game this weekend. Because "I want to be a pirate".