TMI - Nothing happening

[MagooChris]

*falls over and dies with histerical laughter*

IT WORKS!!!!! I got the silly thing running... but this can't really be the solution for everyone...

I used processexplorer to have a look at what was running and I watched and the last thing it did was access a file dinput8.dll (or something like that) and anyway I searched up on that and it was directx... so I ran the dxdiag and the thing failed trying to open the panel for direct input... so I updated my sound card drivers (hadn't thought of that one before then) and also tried to install Direct X again from downloading the whole thing from MS... this time it didn't tell me there was nothing to do, it just said checking files for updates... anyway after that I restarted and tried dxdiag again, and once again the input pannel was taking for ever to load... and while it was doing that I decided to plug in my wife's Tablet to fiddle with the drawing programs while I wait and the silly thing started working... I loaded up the Monkey Island game and I got into the screen asking for my details... so I haven't played as yet, as I thought I'd let you all know my progress and if it helps any of you than that might be worth the time

[aSak]

Yes, this is weird, I got the same problem with DirectInput and I did indeed once install a graphics tablet. I do not own it anymore. But there seems to be some driver left. Uninstalling now. Will keep you informed. Could this really be...

OH MY GOODNESS! YOU MADE IT!

In spite of the last dxdiag reporting no problems, there actually was a problem checking the InputDevices. I uninstalled the drivers of the graphics tablet and there's a window! It says something like "If you already have a Telltale account..." - YES! FCUKIN YES! I never would have thought that THIS might be the problem...

Well, I dont know if the game will run without any futher problems, but this one seems solved, finally! So I say with my worst German-Australian accent: "Good job, mate!"




Addendum: There seems to be a problem with non-standard input devices. Anyone encountering the same problems as we did, try the following:
- Plugging in the additional input hardware (like joysticks, gamepads, graphics tablets etc) OR
- Deinstalling and unplugging the additional devices

With only my keyboard and mouse installed, everything seems to work.

[zirkus]

i didn't run processexplorer, just searched for problems in dxdiag, nothing found...must have a nice time with my grrlfriend now, DAMN IT!

[aSak]

Originally Posted by zirkus

must have a nice time with my grrlfriend now, DAMN IT!

I don't feel any sorry for you, because you can try the solution later. RL girlfriend > Guybrush. Most of the time.

[Moonlight]

Sorry, I`m not such a techie and English isn`t my first language.

As far as I get it it`s something with a graphic tablet? I am using one too! And the solution is easy - just plugging in the tablet?

[aSak]

That is one possible solution, yes.
The other is to unplug it and delete the driver and software of the tablet.

Seems like we do have something in common.

[DjNDB]

Originally Posted by aSak

That is one possible solution, yes.
The other is to unplug it and delete the driver and software of the tablet.

Seems like we do have something in common.

If that works for others too, than you should write telltales support about your findings so they can look into it and fix it :-)

[aSak]

Telltale's support is actually reading here, too. Some of their developers may be thinking about the problem over this weekend and tomorrow they will be stunned by the solution.

[DjNDB]

Originally Posted by aSak

Telltale's support is actually reading here, too. Some of their developers may be thinking about the problem over this weekend and tomorrow they will be stunned by the solution.

I know they do, but why let them stumble upon it by coincidence?

[aSak]

Because my written English is really bad. :P

[DjNDB]

Originally Posted by aSak

Because my written English is really bad. :P

Doesn't look bad to me, but then again, i am German too
I think you already described it just fine and could send them this link to your post.
But let's see how it works for Moonlight. If it works he is the third one with that problem and it is unlikely coincidence.

[aSak]

"So war mein Plan."

I really hope that this can solve the problem for all of us. It was about to get annoying.

[FortuneGT]

Figure its about time for me to chime in.

I downloaded and installed the demo version on Friday night to give it a whirl before buying the game. Lo and behold it wont start. Ive been reading the discussion thus far and tried the various things out to no avail.

As for the current string, I have no non standard input devices. Ive got a mouse for my laptop, using the windows drivers and that's it. My DXDiag input window loads without issue.

Its not an absolute solution but the circumstances may yield information useful to the developers.

[aSak]

Maybe you should try updating the device drivers? I know that the Windows standard drivers should do their duty, but - I don't know?

Is your mouse always plugged in?
What's with the touchpad?
Ever installed a scanning device? Webcam?
Anything that might be used by DirectInput, I guess.

I bet it's something like this.

[FortuneGT]

Appreciate your input.

I did go ahead and try that afterward. Installed Logitech's setpoint, the touchpad utility software and even took a browse through my device manager looking for extraneous things.

This is this was a clean install of Win 7 RC and the only "device" installed is the mouse. Of course Ive picked up a lot of other programs and junk over the past months so thats not to say a reformat wouldn't help. On the very very far end of that train of though I could try uninstalling my printer and the mobile device drivers for my phone sync, but those aren't DX related and Id really rather not at this point.

[aSak]

Originally Posted by FortuneGT

Appreciate your input.
On the very very far end of that train of though I could try uninstalling my printer and the mobile device drivers for my phone sync, but those aren't DX related and Id really rather not at this point.

I did not know that a graphics tablet is related to DirectX, so it might maybe worth a try. I'm sorry that this thread didn't help you yet, but the problem might be related to Windows 7. I mean, it's RC, right? Yes, i know that a lot of people are already using TomI with Win7, but "you know what I mean".

I'll let you know if I get another idea.

[brimtastic]

Yes! Looks like that's our common link, guys. I uninstalled my tablet and it worked straight away! Such a simple solution. Thanks so much for everyone's help

I'm off for my long-awaited reunion with Guybrush!

[MagooChris]

I'm glad to see that my solution helped a number of you. I wasn't able to play after I wrote that post, for 2 reasons... 1) I started it up and the graphics were choppy so I'll have to spend some time tweeking the settings, but more importantly 2) my wife complained that I was on her laptop right at that moment and had to get off... so no quench to my Monkey Island thirst

[FortuneGT]

Originally Posted by aSak

I did not know that a graphics tablet is related to DirectX, so it might maybe worth a try. I'm sorry that this thread didn't help you yet, but the problem might be related to Windows 7. I mean, it's RC, right? Yes, i know that a lot of people are already using TomI with Win7, but "you know what I mean".

I'll let you know if I get another idea.

DX deals with input devices for whatever reason. Mice, Keyboards and tablets are all input devices. Thats about the extent of my knowledge as far as DX goes.

Ill hang tight for a bit, I will most likely buy a new computer in the coming months when Win 7 goes retail. So far though I just like the RC to much to get rid of it, and the dual boot wasn't that great. Ill be a bit more concerned when all 5 Episodes are out because then I'll be really itching to play the whole tale. Other than that Ill leave it to telltale to work on.

[graham_tm]

I went into the folder with my prefs.prop and created a file called '.lenc' (Windows Explorer probably won't let you create this file, you'll have to use a cmd prompt)

This caused the game to open and show the telltale games/lucasarts screen, but then it goes black. Oh well. it opens. That's a start.

Edit: after reading a bit, it looks like .lenc files are some sort of encrypted lua file. I updated my lua files -- but I don't see lua as a dependency in Dependency Walker. The lua engine must be built in? IDK.