This post is an open letter to TTG,
A few weeks ago, a friend of mine strongly recommended that I play The Walking Dead. At the time, I had never played a TTG game. So I purchased my first TTG game: The Walking Dead (I purchased the PC, physical, non-Game-of-the-Year version). I can't emphasize enough how much I enjoyed playing it. The game is suspenseful, the script is well-written and the story is compelling. I enjoyed it so much that a few days later, I pre-ordered Season 2 of The Walking Dead and The Wolf Among Us from your website. (On an unrelated note, I also watched all three and a half seasons of the TV show of the same name after playing your game).
I was very, very disappointed upon starting up The Wolf Among Us and getting the following error: LOGIN ERROR Can't Communicate with TellTale Servers
I tried a few times to complete the login process, and eventually it worked, and I was able to start playing The Wolf Among Us. However, it's clear to me that you've placed DRM controls on games downloaded from your website (requiring an online connection and logging in) to prevent piracy. I want to tell you that by placing DRM on your games, you inconvenienced me. I cannot play The Wolf Among Us without an internet connection, and I will likely occasionally get login errors when I try to play the game. I'm very disappointed with your organization for unnecessarily forcing me to connect with your servers in order to play a game that I paid for. I paid for this game, and I shouldn't have to have an online connection and connect to your servers in order to play the game.
I'd also like to communicate to you, that I considered myself a new TTG fan until I discovered the DRM. Now I distrust your organization, and will be very careful if I decide to purchase TTG games in the future. I purchased The Walking Dead because a friend of mine strongly recommended it to me. I enjoyed it so much that I would have recommended it to my friends. Now, if I ever recommend your games to friends, I will warn them that you are pro-DRM and caution my friends about downloading games from your website.
I wrote this post to inform you about the negative impact your DRM practices are having on your customers and potential fans. If you're interested, you can make things right with me by promising me that future TTG games that are downloaded from your website will not have DRM (require an online connection or logging in). Here's advice from me: DRM will hurt you more than it helps you.