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Error 101.exe

posted by Superhanik on - Viewed by 28.1K users

I know everybody complaining about it and I should just keep trying fixs but I'm no good with computers and I've tried quite a lot of fixes already but they didn't work so can someone explain it in simple terms to me? please (I bought the game on steam)

218 Comments
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    DjNDB Moderator

    Which game do you have problems with?

      • User Avatar Image
        DjNDB Moderator

        Please follow the instructions to run the TWD Support Tool and post the download link to the resulting "TWD_support_data_pc.zip" to your next reply in this thread.

        • It took me took a site with loads of pop ups and the one I was going to try and download my computer warned me about (it said the file had malicious intent) why?

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            DjNDB Moderator

            I am sorry for the confusion. My regular web space is in maintenance and i posted the alternative links yesterday, not noticing that they are so heavily ad supported, that it is confusing were the real download is.
            I have updated the description with new Backup download links that are less confusing.

              • User Avatar Image
                DjNDB Moderator

                Thanks. I can't see any crash event in there, or anything unusual.
                What exactly is the problem you have with the game?
                What happened leading up to the problem?
                Do you get any error message? If so please post it.

                • When I open it via Steam it says "The Walking Dead - Steam. Preparing to launch The Walking Dead...". Then it launches. Then the screen goes black like it's going to start loading. Then it closes and a message called WalkingDead101.exe saying "Windows is checking for a solution to the problem...". After a message called WalkingDead101.exe comes up saying "WalkingDead1101.exe has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available".

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                    DjNDB Moderator

                    That should have showed up in the crash events in the support tool but weirdly it didn't.

                    I suggest you check for crash details manually:

                    Please check if the game crash creates an entry in the event viewer in the "Windows Logs/Application" section.
                    If so, right click the entry, select "copy the details as text", and paste them in a new reply.

                    • It says Event 1000 Application Error, then under that it gives me two options. Under General: Faulting application name: WalkingDead101.exe, version: 2013.4.4.20609, time stamp: 0x515df55b Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea91c Exception code: 0xc0000374 Fault offset: 0x000c3873 Faulting process id: 0x14f8 Faulting application start time: 0x01cecdb45d79b486 Faulting application path: C:\Program Files\Steam\steamapps\common\The Walking Dead\WalkingDead101.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: 9f023827-39a7-11e3-8408-00137297f59e

                      Log Name: Application Source: Application Error Logged: 20/10/2013 17:49:45 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Hanik-PC OpCode: More Information: Event Log Online Help

                      Under Details - Friendly View: - System

                      • Provider

                        [ Name] Application Error

                      • EventID 1000

                        [ Qualifiers] 0

                        Level 2

                        Task 100

                        Keywords 0x80000000000000

                      • TimeCreated

                        [ SystemTime] 2013-10-20T16:49:45.000000000Z

                        EventRecordID 16102084

                        Channel Application

                        Computer Hanik-PC

                        Security

                        • EventData

                        WalkingDead101.exe 2013.4.4.20609 515df55b ntdll.dll 6.1.7601.18247 521ea91c c0000374 000c3873 14f8 01cecdb45d79b486 C:\Program Files\Steam\steamapps\common\The Walking Dead\WalkingDead101.exe C:\Windows\SYSTEM32\ntdll.dll 9f023827-39a7-11e3-8408-00137297f59e

                      Under Details - XML View: - - 100021000x8000000000000016102084ApplicationHanik-PC - WalkingDead101.exe2013.4.4.20609515df55bntdll.dll6.1.7601.18247521ea91cc0000374000c387314f801cecdb45d79b486C:\Program Files\Steam\steamapps\common\The Walking Dead\WalkingDead101.exeC:\Windows\SYSTEM32\ntdll.dll9f023827-39a7-11e3-8408-00137297f59e

                      • User Avatar Image
                        DjNDB Moderator

                        Awesome. That's solvable.

                        Please check the properties of the Steam.exe, your Steam icons, and the games .exe files, and disable any compatibility mode settings.
                        Sometimes compatibility mode is checked, but is grayed out. Then you have to click on "Change settings for all users" at the bottom to disable the checkbox.
                        Afterwards try if the game works.

                        • How do I get onto the place where I change everything, because I don't know how.

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                            DjNDB Moderator

                            You just right click on the Steam icon and select "properties". Then select the tab named "Compatibility". Look for the option that says "Run this program in compatibility mode for" at the top, and remove the checkmark by clicking on it, if there is one. Then click "Ok" to close that window.

                            • oh ok also should the version of windows under the box be windows 7?

                              • User Avatar Image
                                DjNDB Moderator

                                It doesn't matter what's under the box, as long as it is unchecked.

                                • Ok thanks for trying, but it still didn't work.

                                  • User Avatar Image
                                    DjNDB Moderator

                                    I haven't given up yet. To make this easier please download and run this file.
                                    It will create a file named "compatibility.txt" right next to itself, containing all compatibility mode settings that are currently set for executables.
                                    Open the "compatibility.txt" by double clicking it, and copy its contents into a reply.

                                    Hopyfully it will show the problem in a more reliable way.

                                    • I'm not sure if this is the right folder (probably is though)

                                      HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers B:\Program Files\Ubisoft\THE SETTLERS - Rise of an Empire\Play Settlers 6.exe REG_SZ ELEVATECREATEPROCESS

                                      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers B:\SteamLibrary\steamapps\common\The Walking Dead\WalkingDead101.exe REG_SZ FaultTolerantHeap C:\Program Files\InstallShield Installation Information{D3F80A98-05AB-4D8C-9272-766CCFA6A48D}\setup.exe REG_SZ VISTARTM C:\Program Files\Steam\steamapps\common\The Walking Dead\WalkingDead101.exe REG_SZ FaultTolerantHeap

                                      • User Avatar Image
                                        DjNDB Moderator

                                        While there are entries for The Walking Dead, they are probably not what causes the crash, but rather a result of the game crashing.

                                        Let's look at something else:

                                        Please open the Steam client. In the menu select "help/system information".
                                        Right click on the information it shows and select "select all".
                                        Right click again and select "copy".
                                        Finally paste the results into a reply message in this thread by pressing CTRL-V.
                                        It contains a section "Installed software", which might have sensitive entries, so feel free to redact them.

  • I have the same problem now too. I just got the game an it says 'WalkingDead101.exe.' I got it on Steam, and I need help fixing it.

  • Hello my walking dead isn't working and every solution here is not working I got it on steam as a gift from a friend on the Halloween sale

    • User Avatar Image
      DjNDB Moderator

      please delete the prefs.prop files from
      C:\Users\family\Documents\Telltale Games\The Walking Dead
      and
      C:\Program Files (x86)\Steam2\steamapps\common\The Walking Dead\Pack\default

      Also delete the DINPUT8.DLL from
      C:\Program Files (x86)\Steam2\steamapps\common\The Walking Dead

      Then verify the game cache files](https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335).

      Card name: AMD RADEON HD 6450
      Driver Date/Size: 1/6/2011 00:01:14, 708608 bytes

      I suggest you also update your graphics driver by installing the latest Catalyst software suite (not the beta).

      Then please try running the game again. If it still doesn't work, please try unplugging the usb headset.

  • I followed the instuctions but sadly it still doesn't work

    • User Avatar Image
      DjNDB Moderator

      Please check if the game crash creates an entry in the event viewer in the "Windows Logs/Application" section.
      If so, right click the entry, select "copy the details as text", and paste it in a new reply.

      • Log Name: Application Source: Application Error Date: 14/11/2013 7:49:12 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: family-PC Description: Faulting application name: WalkingDead101.exe, version: 2013.4.4.20609, time stamp: 0x515df55b Faulting module name: WalkingDead101.exe, version: 2013.4.4.20609, time stamp: 0x515df55b Exception code: 0xc0000005 Fault offset: 0x0017a4c0 Faulting process id: 0xbec Faulting application start time: 0x01cee11643fedfe0 Faulting application path: C:\Program Files (x86)\Steam2\steamapps\common\The Walking Dead\WalkingDead101.exe Faulting module path: C:\Program Files (x86)\Steam2\steamapps\common\The Walking Dead\WalkingDead101.exe Report Id: a1fe506d-4d09-11e3-ba5a-d4bed9cb18f9 Event Xml: 100021000x80000000000000207827Applicationfamily-PCWalkingDead101.exe2013.4.4.20609515df55bWalkingDead101.exe2013.4.4.20609515df55bc00000050017a4c0bec01cee11643fedfe0C:\Program Files (x86)\Steam2\steamapps\common\The Walking Dead\WalkingDead101.exeC:\Program Files (x86)\Steam2\steamapps\common\The Walking Dead\WalkingDead101.exea1fe506d-4d09-11e3-ba5a-d4bed9cb18f9

        • User Avatar Image
          DjNDB Moderator

          I am not sure what causes it. The error code usually comes up if it's graphics related, but your graphics card should be fine with the latest drivers. I think it might be some other software interfering with the game. Please try starting it during a clean boot as described below. If that doesn't work either, please run the support tool again so i can see the latest state.

          Booting clean in Windows Vista / 7:
          1. Click Start --> Type msconfig --> Press Enter
          2. On the General tab, choose Selective Startup
          3. Uncheck Load Startup Items
          4. Select the Services tab
          5. Check Hide all Microsoft services
          6. Click Disable all
          7. If running the game on Steam, re-check the "Steam Client Service"
          8. Click on OK
          9. Click Restart.
          10. After reboot, run the game to see if it works.

          After performing the necessary steps, restore your settings by doing the following:

          1. Click Start --> Type msconfig --> Press Enter
          2. On the General tab, choose Normal Startup
          3. Click Ok
          4. Click Yes, when asked to restart your computer
  • Hello, I have same problem. It was working, but after updated Windows to 8.1, I start recieve this error.

  • I've ran the TWD support tool, and it says everything is okay. Yet I still get "WalkingDead101.exe has stopped working" when I attempt to launch the game. http://www.sendspace.com/file/62min2

    • User Avatar Image
      DjNDB Moderator

      "everything is okay" is just a message from the tool that creates the zip file at the end of the support tool run. The support tool just collects the information, it doesn't evaluate it.

      Card name: Intel(R) HD Graphics
      Dedicated Memory: 64 MB
      Shared Memory: 1632 MB

      The crash is caused by your integrated graphics chip, which doesn't meet the minimum requirements.
      Intel graphics chips are not recommended and they don't work well with TTG's games.

  • Hello, I have same problem. It was working, but after updated Windows to 8.1, I start recieve this error : "WalkingDead101.exe has stopped working". All drivers already updated. http://www.sendspace.com/file/c7kghi

    • User Avatar Image
      DjNDB Moderator

      You have a lot of files in
      C:\Program Files (x86)\Steam\steamapps\common\The Walking Dead
      That don't belong there and could break the game.

      Please delete all files except
      DirectX
      fmodex.dll
      installscript.vdf
      Pack
      steam_api.dll
      steam_appid.txt
      WalkingDead101.exe

      Then please verify the game cache files.

      Card name: Intel(R) HD Graphics 4000
      Name: AMD Radeon HD 7700M Series

      Also make sure that the game uses the AMD graphics chips by checking the settings in the catalyst control center.

      • I did this and dosen't work. "WalkingDead101.exe has stopped working" still happening.

        • User Avatar Image
          DjNDB Moderator

          Please check if the game crash creates an entry in the event viewer in the "Windows Logs/Application" section. If so, right click the entry, select "copy the details as text", and paste them in a new reply.

          • Nome do Log: Application Fonte: Application Error Data: 29/11/2013 02:05:58 Identificação do Evento:1000 Categoria da Tarefa:(100) Nível: Erro Palavras-chave:Clássico Usuário: N/D Computador: GuiLherMe Descrição: Nome do aplicativo com falha: WalkingDead101.exe, versão: 2013.4.4.20609, carimbo de data/hora: 0x515df55b Nome do módulo com falha: igdumdim32.dll, versão: 10.18.10.3316, carimbo de data/hora: 0x524affd3 Código de exceção: 0xc0000005 Deslocamento da falha: 0x0002d8a5 ID do processo com falha: 0x1c50 Hora de início do aplicativo com falha: 0x01ceecb84c08fd60 Caminho do aplicativo com falha: C:\Program Files (x86)\Steam\steamapps\common\The Walking Dead\WalkingDead101.exe Caminho do módulo com falha: C:\WINDOWS\SYSTEM32\igdumdim32.dll ID do Relatório: 8cadd082-58ab-11e3-bf18-b8763fcebe5e Nome completo do pacote com falha: ID do aplicativo relativo ao pacote com falha: XML de Evento: 100021000x8000000000000031644ApplicationGuiLherMeWalkingDead101.exe2013.4.4.20609515df55bigdumdim32.dll10.18.10.3316524affd3c00000050002d8a51c5001ceecb84c08fd60C:\Program Files (x86)\Steam\steamapps\common\The Walking Dead\WalkingDead101.exeC:\WINDOWS\SYSTEM32\igdumdim32.dll8cadd082-58ab-11e3-bf18-b8763fcebe5e

            • Nome do Log: Application Fonte: Windows Error Reporting Data: 29/11/2013 02:06:01 Identificação do Evento:1001 Categoria da Tarefa:Nenhum Nível: Informações Palavras-chave:Clássico Usuário: N/D Computador: GuiLherMe Descrição: Falha no bucket , tipo 0 Nome do Evento: APPCRASH Resposta: Não disponível ID do CAB: 0

              Assinatura do problema: P1: WalkingDead101.exe P2: 2013.4.4.20609 P3: 515df55b P4: igdumdim32.dll P5: 10.18.10.3316 P6: 524affd3 P7: c0000005 P8: 0002d8a5 P9: P10:

              Arquivos anexados: C:\Users\GuilhermeAurélio\AppData\Local\Temp\WERD85C.tmp.WERInternalMetadata.xml

              Esses arquivos podem estar disponíveis em: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_WalkingDead101.e_2075688556646a31e99c6ff6a4ed788a41ec0b6_a1e99b1b_0a27e164

              Símbolo da análise: Verificando novamente solução: 0 ID do Relatório: 8cadd082-58ab-11e3-bf18-b8763fcebe5e Status do Relatório: 97 Bucket com hash: XML de Evento: 1001400x8000000000000031645ApplicationGuiLherMe0APPCRASHNão disponível0WalkingDead101.exe2013.4.4.20609515df55bigdumdim32.dll10.18.10.3316524affd3c00000050002d8a5 C:\Users\GuilhermeAurélio\AppData\Local\Temp\WERD85C.tmp.WERInternalMetadata.xmlC:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_WalkingDead101.e_2075688556646a31e99c6ff6a4ed788a41ec0b6_a1e99b1b_0a27e16408cadd082-58ab-11e3-bf18-b8763fcebe5e97

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