FAQ

How do I download and play The Walking Dead Episodes 2-5 on Xbox Live and the PlayStation Network?

The Walking Dead: Episodes 2-5 are easily accessible as downloadable content (DLC) from within The Walking Dead: Episode 1 application you initially downloaded and played.

From The Walking Dead’s MAIN MENU, select the DOWNLOAD CONTENT option.
Once in the DOWNLOAD CONTENT menu, select the episode you would like to download. Episodes that are already available for download will be marked "GET". Follow the on-screen instructions to initialize the download.
NOTE: All players on XBLA and players on PSN that have not purchased the Season Pass will be prompted to purchase each episode on the first attempt to download.
Once an episode is denoted as "Installed" you're ready to play.
Return to the MAIN MENU and select the PLAY option.
From the LOAD GAME menu, select your current save game to import your choices from previously completed Episodes. You can also start Episodes 2-5 without completing previous episodes first and it will generate random choices for you.
After selecting a save slot, choose which episode you would like to play by cycling through them on the Episode Select screen using your controller’s shoulder buttons. Only episodes that have been downloaded and installed will be playable.
Example: If you’ve completed Episodes 1 and 2 and wish to import your choices into Episode 3, select the save game that you used for the previous Episodes, and then select Episode 3 and choose Play.

Is this a game about Rick Grimes, the hero of the comic books and TV show?

No. Robert Kirkman (creator of The Walking Dead) and Telltale felt that it would be more interesting to tell a story of a new group of survivors.

When does this game take place in The Walking Dead timeline?

Our first episode takes place at the outset of the zombie apocalypse when Rick Grimes is still in a coma.

Is this game based on the comic books or the TV show?

We see the comic books as canon.

So who do I play as?

You play the game as Lee Everett, a man convicted of a crime, but who is offered a chance at redemption…albeit in a world overtaken by walkers. You’ll only ever play as Lee and will see the world from his point of view.

Will I see anything from the comic books or TV show in the game?

Yes. You will meet some characters and visit locations seen in the comic books. You’ll learn about characters and events that have an impact on events seen in the comics. For example, how did Hershel’s son Shawn end up in the barn? Find out in the game.

Does this game use Quick Time Events as the major game-play dynamic and does it prevent the player from taking direct control of the player-character like Telltale’s Jurassic Park: The Game?

No. The Walking Dead offers a completely different game-play experience to Jurassic Park. QTEs do not form a major part of game-play and you will have full control over your character as you move through the game’s environments.

Why is this game episodic? What does that mean?

Telltale has a history of releasing episodic games – our development philosophy is built around it and it’s something that makes us different from most other developers. Like many story-based TV shows and Robert Kirkman’s original comic book series, the game will tell a complete story arc over the course of a season. In the case of the game we will periodically release one episode at a time until all 5 episodes are available and the season is complete.

How long is each episode?

Skilled players will get through an episode on about 2 hours. Having episodes of this length means that most people will be able to get through them and we want that to happen. The game is not designed to present super-hard barriers and will not force you to grind through it in any way. We want you to complete an episode so that you’ll experience the story and be ready for the next episode.

What kind of game is this?

It’s an Adventure Horror game. This game will offer a different experience compared to many other zombie-based games. You won’t be mowing down hordes of the undead as a super-powered killing machine with unlimited ammo; that would not be an accurate recreation of Robert Kirkman’s world. When you do tangle with the undead, it’s going to be harrowing. That walker could be someone you once knew…or were very close to. Also, gunfire (or loud noises in general) are not good in areas where walkers could be lurking.

Does this game feature multiplayer?

No. The Walking Dead is a single-player experience.

Why does the game look the way it does?

We were inspired by the work of Charlie Adlard, artist for the comic books.

Is there anything unique about this game versus other Telltale games?

Yes. For the first time, the decisions that the player makes will drive a “tailored” game-play experience. A decision that you make or something that you say will have repercussions not only in the episode that you’re playing, but also in future episodes of the game. Decisions will range from relatively innocuous (do I lie here and if so, how should I lie?) though to world-changing (I can only save one person here, who will it be?). Furthermore, you’ll come under pressure to make decisions quickly. You won’t be able to stand around deciding which option to choose during a conversation. The undead won’t stand by and politely let you figure out your next move.

Telltale’s previous games have featured puzzle elements. Is that something we’ll see in The Walking Dead?

You’ll be challenged with problems for sure, but not classic ‘Adventure Game’ puzzles. You’re a survivor in a zombie apocalypse…you can imagine the problems that you’ll have to deal with.

I pre-ordered the season; when will I find out if I’ve been selected as a cast member or zombie?

We’ll announce the winners of the pre-order competition soon! Check our Facebook page for up to date news and information.

Should I play each of the episodes as they are released, or should I wait until they are finished to play them?

During our unique and rapid development process, we are able to observe a wide array of live data points from players as they make certain decisions within their game, as well as listen to feedback and discussions from fans in the community throughout the season. While our writers and designers have an overall set trajectory for where the stories in our games are going, fans who play through our series during the season while in production can often help influence what may happen next. Multiple play-throughs of each season are also encouraged to observe different possible scenarios and relationships our characters may find themselves in throughout the story.

What are the system requirements for The Walking Dead?

PC System Requirements

OS: XP Service Pack 3
Processor: 2.0 GHz Pentium 4 or equivalent
Memory: 3 GB RAM
Hard Disk Space: 2 GB Space Free
Video Card: ATI or Nvidia card w/ 512 MB RAM (Not recommended for Intel integrated graphics)
DirectX®: Direct X 9.0c
Sound: Direct X 9.0c sound device

Mac System Requirements

OS: Snow Leopard (10.6.X)
Processor: 2.3 Ghz Intel
Memory: 4 GB RAM
Hard Disk Space: 2 GB Space Free
Video Card: 512 MB Nvidia or ATI graphics card
Additional: Not recommended for Intel integrated graphics or Mac Minis or early-generation MacBooks

Help! I'm trying to launch the game and immediately getting a "WalkingDead101.exe has stopped working" error. What do I do?

There's a few things you can do to resolve this. First, make sure you meet the minimum requirements for the game. This is important. If you don't meet the minimum requirements, there may be little if anything we will be able to do to troubleshoot your issue.

Try rebooting your system.

If you're using Steam, verify the integrity of the game cache. If you're not sure how to do this, the link below will walk you through it.

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Try right-clicking game's executable, which is WalkingDead101.exe, and then click Run As Adminstrator.

If it's still not working, right-click the game's executable, click Properties, click the Compatibility tab, and then check the options to run in compatibility mode for Windows 98/ME. Also check the option to disable desktop composition.

I'm launching the game through Steam and nothing is happening.

Try following the troubleshooting steps outlined for the previous question.

I'm using an ATI card and the performance is choppy in the woods in the beginning of The Walking Dead Game.

This is a known issue with the ATI drivers. You can temporarily turn shadows off in the options menu of the game to resolve this. Once you're through that portion of the game, you can change your shadow settings back to what they were.

I'm using an ATI card and there's texture corruption, or large black boxes on the screen.

This will happen if you're forcing anti-aliasing in your ATI drivers. Please set anti-aliasing to "Application Controlled" and it will resolve this issue.

How do I get my gamepad to work?

As of right now, we currently support the Xbox 360 and the Logitech gamepad on the PC. Make sure your gamepad is plugged in and turned-on prior to loading the game. As of right now, we do not officially support gamepads on the Mac.

Download issues with the Mac version of the Telltale build (the one downloaded from our site)

We’re aware that a small percentage of Mac users are having an issue with this, and we are in the process of making changes to how these files are delivered that should resolve this issue. However, please make sure that you have a strong connection to the Internet prior to beginning the download. Anything that causes the game to lose focus, including a screen saver, may also cause the download to stop.

Episode 1 choices not being carried into Episode 2 on the PC.

We are investigating this issue now but have not yet been able to reproduce it under normal play. Please keep in mind that if you use the Rewind feature on your current save game, you will need to play through Episode 1 on that save to completion before the choices will transfer into Episode 2. This is why we recommend copying your save to a separate slot before using Rewind.

If you’re currently experiencing this issue, please open the folder that you installed The Walking Dead to. If you find a prefs.prop file in this folder, move (move; don't copy) it to your save game folder and overwrite the file that’s currently there. By default, that folder is located here:

Windows XP
C:\Documents and Settings\USERNAME\My Documents\Telltale Games\The Walking Dead

Windows 7
C:\Users\USERNAME\Documents\Telltale Games\The Walking Dead

Accessing Episode 2 on the Xbox 360

A few people have reported that they've fully downloaded Episode 2, but it's still showing "Get" on the Episodes menu. We have not been able to reproduce this internally, however, it's been reported by multiple people experiencing this issue that signing out of your profile on Xbox Live, and then signing back in and attempting to download Episode 2 again is resolving it.

Accessing Episode 2 on EU PSN

The Episodes menu from within the game may not currently be recognizing that you own the Season Pass. However, if you load the PSN Store, it will correctly recognize that you own Episode 2 and you will be able to download it. You can also load the Store directly from the Episodes screen within the game. You will not be charged for Episode 2 if you have purchased a Season Pass.

The camera moves under the ground when attempting to leave the train in Episode 3

We are currently aware of this issue and are investigating a potential fix. To resolve it, please quit back to the main menu and then reload your game. The issue should not happen again.

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