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Losing Save File

posted by Kennys-mow on - Viewed by 305 users

Hello, I have played through season 1 previously but I lost my save file because of changing xbox's and I had to restart season1 ( thats not that problem) I played through episode 1 and when I went to play the game I had lost my save file, could someone help?

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    TelltaleMike Telltale Staff

    I apologize for the inconvenience. You may need to transfer the license for your game to your new console. To do this please follow the steps in this thread on how to transfer licenses to a new console:

    http://forums.xbox.com/xbox_forums/xbox_support/f/27/t/46093.aspx#newconsoles

    Please make sure to read the steps under the 'License Transfers - New Consoles' section.

    Please also make sure that you are playing the full game, and you are not playing the game in demo/trial mode. You can do this by going to the Xbox Marketplace and going to the game's page and make sure that you are downloading the full game and not the demo/trial version.

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