Hello all :) !
I purchased TWAU the other day through steam but it just won't launch. I have browsed everywhere on the internet for a solution without any luck.. I have tried everything stated, from verifying the cache to running it in compatibility mode, but I'm still getting the same issue : When I try to run it, the screen goes black with only a white cursor visible and, after clicking, the application ends and I get two messages. The first goes : "Sorry, this account is not authorized to access this game", the second goes "The application failed to initialize"
I have emailed Telltale support team with an attached dxdiag but they replied the same possible solutions found everywhere and which I have already tried, namely :
1) Ensure you have the latest drivers
2) Unplug all USB devices other than keyboard/mouse
3) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)
4) Run the game as admin (right click on game, click properties, click compatibility tab, and select “Run this program as an administrator”)
5) Make sure that the Steam application is not set to a compatibility mode (right click on steam and click properties, then check compatibility, and make sure that it is not checked to play in a different OS)
6) Unplug all speakers and mics. Then make sure you have headphones plugged into the audio jack on your computer
7) Press command alt + enter at the same time when the game is open to exit to windowed mode
Anyway, I am stuck on this one. Has anybody solved this problem before?