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Haven't received any Newsletter since June

posted by Bloody Eugene on - last edited - Viewed by 3.4K users

Hi,
I haven't received any Interloper Newsletter since June. I revised my options, and the box "Send me the newsletter" is checked.
Why can't I receive the newsletter?
Thanks a lot.

26 Comments - Linear Discussion: Classic Style
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    MattP Telltale Staff

    I'll look into this further and see if I can re-activate these options for you. If they are set to enabled, possibly unsubscribing and re-subscribing might remedy the problem.

    EDIT: I was able to access the database that governs these options and have selected to uncheck the 'unsubscribe' box. Hopefully this did the trick. According to my records, you have now opted back in, as of today.

  • @MattP said: I'll look into this further and see if I can re-activate these options for you. If they are set to enabled, possibly unsubscribing and re-subscribing might remedy the problem.

    I've previously tried unticking and reticking the options in my subscription settings page.

    In case it ends up shedding any light on the situation, there was a time (year or two before I stopped receiving the Interloper) when I was receiving duplicates of newsletters, but it was never explained to me how that ended up happening, and I have no idea whether it may be helpful or relevant information.

    @MattP said: EDIT: I was able to access the database that governs these options and have selected to uncheck the 'unsubscribe' box. Hopefully this did the trick. According to my records, you have now opted back in, as of today.


    Great! I'll keep an eye out. :)

    Would you mind posting here when the next Interloper goes out so that I/we can know if it doesn't arrive?

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    MattP Telltale Staff

    I'll try to remember, but you can understand that I might forget as it looks like it might be early to mid-November before the next one goes out (don't hold me to this date!).

  • I'm good at noticing when those Interlopers come out, so I'll post if Matt forgets.

  • Many thanks ^_^

    I'm sure I'll make some noise again if I haven't heard anything by December.

  • I haven't forgotten about you, Cheeseness. I just haven't gotten an Interloper, either. Hopefully they'll put out another one as soon as they announce their next game.

  • Ah, good to know that nothing's come out since.

  • Still nothing, though I did spot a notification that I could download 400 Days back in July. Have newsletters been abandoned altogether?

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    Macfly77 Moderator
    In reply to Cheeseness

    Still nothing, though I did spot a notification that I could download 400 Days back in July. Have newsletters been abandoned altogether?

    link

    I believe they have been. I haven't received one in a really long time either.

This discussion has been closed.