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Problems with the walking dead

posted by Alfslash on - Viewed by 5.5K users

I purchased the full episodio packages of the walking dead, but i've recently bought a new iPad and wanted to resto re my game on the new one but it won't let me, can You help me with that???

35 Comments
  • Sorry for the bad english

  • This is ridiculous! I though iTunes was meant to be set up in such a way to prevent us from being ripped off by companies such as this! I have emailed them and left numerous posts but no reply. If u look at the reviews on the App Store no-one is able to download any new episodes. Every time you try it's the same message blaming the users internet connection!!! I could understand if this was merely a programme fault that Telltale were trying to fix. But when you read how long this has been going on for it can't be.

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    TelltaleMike Telltale Staff
    We believe to have resolved the download issue for iOS users. Please restart your device, and restart the game application, and you should now be able to download Episodes 2-5.
  • The problem fixed.I really want to say a big thanks to all the developers of the game.
  • I bought it today and it wont let me download telltale you guys suck you stole my money
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      TelltaleMike Telltale Staff
      If you are having any trouble downloading the game, or episodes from within the game, please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.

      Then after restarting your device, please reset the WiFi by turning the WiFi Settings Off, and back On again. Then try starting the game application again, and see if you are able to download the game/episodes successfully.
  • STLLL DOES NOT WORK CAN NOT DOWNLOAD
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      TelltaleMike Telltale Staff
      Can you please clarify if you cannot download the installer from our website, or you cannot download the episodes from inside the game? If you cannot download the installer from our website, please try using a different web browser, or clearing the cache/cookies of your current browser. You can also try disabling any anti-virus or internet firewall programs that you may have open and running that may be blocking the download from completing successfully.
  • I cannot play season 2 of The Walking Dead on my PS3. I downloaded episode 1 some time ago and finished it. Today I downloaded season 2 episode 2 from the Playstation Network and I absolutely cannot access season 2 from the disc of TWD season one like I did previously with episode 1. What am I doing wrong or what is the malfunction? PLEASE HELP ASAP!
  • Well never mind, apparently. It seems to be running just fine now. I just completed episode 2.
    • User Avatar Image
      TelltaleMike Telltale Staff
      My apologies for the delayed response. The Walking Dead: Season Two is a separate game from The Walking Dead: Season One, and can be accessed by using its own game icon from the XMB. I am glad you are now able to play. Enjoy the game!
      • downloaded and installed in harms way but it does not load game
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          TelltaleMike Telltale Staff
          If you are playing on PC, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply to this email with the download link copied and pasted into this reply. You can find the Sticky here:

          http:/ /www.telltalegames. com/community/discussion/44150/twd-support-tool-for-information-gathering

          After receiving the information from your support tool, we will be able to assist you further.

          (Links are not currently working, so please copy and paste the above link into the address bar of your browser, and delete the spaces and hit enter)
  • I finished Episode 1 and purchased Episodes 2-5 plus special 400 days. After I finished playing Episode 1, I tried playing the rest which I was already charged for but it just takes me back to the purchase screen, it won't let me continue onto the next episodes. Please advice, feeling frustrated and cheated out of my money.
    • User Avatar Image
      TelltaleMike Telltale Staff
      I apologize for any difficulties this has caused. Please view this FAQ on our iOS community support forum to learn suggestions on how to restore your previously purchased episodes on your iOS device here:

      http:/ /www.telltalegames. com/community/discussion/53347/twd-ios-cannot-restore-workaround

      (Hyperlinks are currently not working, so please copy and paste the above link into the address bar of your browser, and delete the spaces and hit enter)

      Again, apologies for any inconvenience you have experienced.
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