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Season 2 episode 2 won't download on iPad.

posted by Dancingleigh32 on - Viewed by 294 users

I bought the whole season as a multipack back in December. Episode 2 available for download at last. I start the download on my iPad, it gets to 100% then just says downloading and does nothing else, help please, I've been waiting for this episode for 3 months. I paid for it back in December, it's not asking much to be able to play it!! Any suggestions please???

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    TelltaleMike Telltale Staff

    I apologize for the inconvenience. Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear. Then try downloading the episode again. If the issue remains unresolved, please also try resetting your wireless internet connection.

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