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Tales of Monkey Island OSX graphic issue

posted by kithekatten on - Viewed by 1.5K users

Hey!

I purchased ToMI a little over an hour ago on Steam and couldn't start a new game in any chapter (apparently it wasn't compatible with OS x 10.7.5 which i was running), but the graphics was fine! So i updated it to the latest OS X Maverick version, and now when i boot up an episode it looks like this

https://dl.dropboxusercontent.com/u/23360314/Skärmavbild 2014-03-17 kl. 01.38.32.png

I can hear the starting sounds but the screen remains like that so i have to force quit it...

Any ideas? :(

5 Comments
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    TelltaleMike Telltale Staff

    I apologize for the inconvenience. I recommend starting the game again, and changing to Windowed Mode using the Mac shortcut (CMD+F) and see if you are then able to see the game correctly. If you are, you can try changing the resolution from the game options, and then try changing it back to Full Screen Mode using the same shortcut, or if Full Screen Mode does not seem to work in any resolution, I recommend playing in Windowed Mode.

    If your issue remains unresolved, Here are a few possible other solutions:

    1) Restart your computer

    2) Play the game with your computer disconnected from the internet

    3) If your Mac has multiple graphics cards, go to your system preference and click on ‘energy saver’. Uncheck ‘Automatic Graphics Switching’ and this will make sure your Mac is using your more powerful graphics card.

    4) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)

    5) Try playing the game with no other programs running in the background

    6) Reinstall the game

  • Dear Telltale,

    I have the same issue on a MacBook Pro (late2013) with Retina display. Is there a patch for newer machines? If not, how can I perform the work-around that kithekatten used, i.e. toggling windowed mode and full screen again?

    I also bought it via Steam.

    Many thanks,

    Proman

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