I'll apologize to the admin beforehand but I'm writing this as a new discussion because none of advice I read in the forum was helping. I have both seasons 1 & 2 of the walking dead and upon launching season one I am prompted to enter my login info. After doing so, the title "The Walking Dead" is displayed along with the ambient sounds of the menu. It stops on that screen. I once allowed two hours to see if it would progress and it remained on that screen. When I launch season two, it opens a black screen and crashes. I have attempted to uninstall and have tried the application I read of in a discussion that supposedly fixes common bugs. If anyone has any suggestions, please help!